IT Services
Technology sits at the heart of every business.
Your IT infrastructure now runs most of your day-to-day operations. Nobody likes planning for the moment things go wrong, but you do want help on hand when they do. That’s where we come in.
How our IT services give you peace of mind…
Bank of Hours
A flexible, pay-as-you-go support option. We onboard you exactly as we would a fully managed client and keep documentation for everything we support. Just buy the hours you need and top up whenever you like.
Managed Services
From first-line remote support to fully managed agreements covering remote and on-site work for a fixed monthly cost, our proactive support is driven by clear SLAs. We can also add ‘IT manager’ or ‘Chief Tech Officer’ roles to your service, saving the cost of a full-time hire or strengthening your existing team.
Emergency Support
We specialise in getting businesses back on their feet after major incidents, even without an existing contract. Our team is available 24/7 to help you recover when something serious happens. We hold stock of most major server and network hardware at our Scottish warehouse, and temporary 4G and 5G internet is always ready to go.
Cyber breach, hacked, encrypted data
Critical network/server hardware failure
Loss of internet
Projects
Our IT services team also delivers specific projects, for example…
Microsoft 365 / Azure
Tenancy setup – tenancy migration – co-tenancy sharing
Mail migration – OneDrive migration – SharePoint setup/migration
Teams’ setup/migration – Azure AD Sync – Full Azure AD
Intune setup/configuration – 2FA setup/configuration
We’ve delivered projects across every area above and many more, including Power BI and Power Apps. With more than 10,000 users and over 1,000 SharePoint sites migrated in the last three years alone, we know the pitfalls these projects bring. That experience lets Softworx spot issues early and plan a smoother, faster transition.
Solutions
Our fully managed cloud, hybrid and on-site backup services protect your business data in a highly secure environment. Your data stays safe, compliant and protected, and can be restored straight away if disaster strikes.
Backup
Disaster Recovery
Business Continuity
Get in Touch
Interested in this service? Get in touch and one of our specialists will come back to you.





