IT Services

Technology sits at the heart of every business.

Your IT infrastructure now runs most of your day-to-day operations. Nobody likes planning for the moment things go wrong, but you do want help on hand when they do. That’s where we come in.

IT Managed Service

Our Partners…

How our IT services give you peace of mind…

Bank of Hours

A flexible, pay-as-you-go support option. We onboard you exactly as we would a fully managed client and keep documentation for everything we support. Just buy the hours you need and top up whenever you like.

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Managed Services

From first-line remote support to fully managed agreements covering remote and on-site work for a fixed monthly cost, our proactive support is driven by clear SLAs. We can also add ‘IT manager’ or ‘Chief Tech Officer’ roles to your service, saving the cost of a full-time hire or strengthening your existing team.

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Emergency Support

We specialise in getting businesses back on their feet after major incidents, even without an existing contract. Our team is available 24/7 to help you recover when something serious happens. We hold stock of most major server and network hardware at our Scottish warehouse, and temporary 4G and 5G internet is always ready to go.

Cyber breach, hacked, encrypted data

Critical network/server hardware failure

Loss of internet

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Projects

Our IT services team also delivers specific projects, for example…

Microsoft 365 / Azure

Tenancy setup – tenancy migration – co-tenancy sharing

Mail migration – OneDrive migration – SharePoint setup/migration

Teams’ setup/migration – Azure AD Sync – Full Azure AD

Intune setup/configuration – 2FA setup/configuration

We’ve delivered projects across every area above and many more, including Power BI and Power Apps. With more than 10,000 users and over 1,000 SharePoint sites migrated in the last three years alone, we know the pitfalls these projects bring. That experience lets Softworx spot issues early and plan a smoother, faster transition.

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Solutions

Our fully managed cloud, hybrid and on-site backup services protect your business data in a highly secure environment. Your data stays safe, compliant and protected, and can be restored straight away if disaster strikes.

Backup

Disaster Recovery

Business Continuity

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IT Services Case Studies

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Interested in this service? Get in touch and one of our specialists will come back to you.

    Softworx Services

    Our Locations

    United Kingdom

    The Softworx Group
    Pavilion 2 The Approach
    Parkway Court
    Glasgow Business Park
    Glasgow
    G69 6GA

    United Arab Emirates

    Softworx Technologies LLC
    Saaha Offices
    Block C
    Office 202
    Souk Al Bahar Downtown
    Dubai

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